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Provider Experience Manager, Commerce, California

Created10/17/2020
Reference1203508
CategoryBusiness Development & Sales
Job typeFull-Time
CountryUnited States of America
StateCalifornia
CityCommerce
Zip90001
SalaryCompetitive
Position Purpose: Serve as the single point of contact for assigned Medical Director's Office (MDO) for account management activities

  • Maintain and expand strong relationships with MDO and serve as the point of contact for account management activities
  • Assess and maintain client satisfaction by implementing action plans to maintain high levels of quality service, as directed by manager.
  • Collaborate with various departments to identify, investigate, and mitigate resolutions to MDO inquiries
  • Support sales with market analysis, competitor analysis and other business development activities using an existing network of industry contacts to generate new business, as needed.
  • Assist with sales meetings with prospective MDOs utilizing prescriber data for new business opportunities.
  • Coordinate identified training opportunities for the sales and operations department.


  • Qualifications:

    Education/Experience: Associate's degree in a related field or equivalent experience. 3+ years of medical billing, insurance verification or account management experience. Advanced customer service skills preferred. ScriptMed experience required.

    Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
    EmployerCentene Corporation

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